System Implementation Specialist

Updated: December 5, 2019
Job ID: 215528
Status: Full-Time
Regular/Temporary: Regular
Location: Bethesda, MD, United States

Join the HJF Team!

HJF is seeking a System Implementation Specialist to support the Office of the University Registrar (OUR) located at the Uniformed Services University (USU) in Bethesda, MD. HJF provides scientific, technical and programmatic support services to USU. 

The mission of the Uniformed Services University (USU) is to provide the highest quality education programs in the health sciences to those selected individuals who demonstrate dedication to a career in the health professions in the Uniformed Services. The USU is authorized to grant appropriate advanced academic degrees and has established postdoctoral, postgraduate, and technological institutes. Programs in continuing education for military members of the health professions have been established so that the highest standards of health care may be maintained within the military medical departments. The USU must be responsible to the overall educational needs of the Military Departments relating specifically to the preparation of individuals for careers in the health professions. The USU is developing programs designed to recruit and retain superior health science professionals as faculty and researcher, and to ensure maximum utilization of the health science labor force, facilities, and equipment available within military medical departments worldwide.

The work of the position involves the development of protocols in support of implementing an organization-wide database. The incumbent will work with functional proponents, developers, requirements analysts, and the project management team to create appropriate development and test documentation and execution documentation for the University’s Student Information System (SIS).


  • Creates documentation is support of Software Implementation 65%
    1. Participates in the requirements development process. Meets with the USU Requirements Analyst, Project Manager, development team and functional proponents to document requirements; translate into specific individual and team tasks.
    2. Monitors the conduct of tests and supports development team by communicating with functional proponents, updating documentation as needed. 
    3. Monitors/participates in/the test program and ensures that issues are tracked and resolved. Develops milestones for test planning and execution and oversees accomplishment of these activities. Uses specified collaboration and management tools to support requirements development and issue tracking.
    4. Reviews documentation to ensure that all requirements are included and mapped to test and implementation plans.
    5. Work directly with OUR Business Analyst Analyst and Development Team to develop user documentation, guides, tips and tricks, FAQs and other associated guides.
  • Requirements Analyst 25% 
    1. Develops system support requirements by reviewing and analyzing customer business processes and evaluating available capabilities.
    2. Broad understanding of computer logic and able to configure a computer to understand policy requirements.
  • Staff Functions (10%) 
    1. Performs staff functions in a major policy-making organization involved in business policy functions. Serves as the functional expert in assigned functional areas.
    2. Participates with decision makers in setting program goals and establishing priorities to support the organization mission.
    3. Assists in organizational policy and procedures for implementation of guidance from higher level authority and provides advantages and disadvantages of different approaches.
    4. Helps develop policies and standards related to the scope and extent of service provided. Applies expert knowledge of issues to ensure that policies are relevant to actual operating environments.

Minimum Education/Training Requirements: Bachelor’s Degree in Business Information Systems or other Computer Science-related or Business field.

Minimum Experience: 2 to 4 years of Database Build/Administration activities; 2 to 4 years of developing and writing organizational policy and/or procedure documentation. Experience with Microsoft Suite; Project and Visio a plus. 

Background: Eligibility to obtain a Common Access Card (CAC); eligibility to obtain and hold a Public Trust background.

Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, addresses, education, and credentials, a criminal background check, drug screening, and a department of motor vehicle (DMV) check.  

HJF is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.