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Come Work at HJF!
HJF is seeking an IT Support Analyst to support the IT Operations Department located at Corporate Headquarters in Bethesda, Maryland. HJF Desktop Support Analyst will work with hardware/software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. In addition ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
Required Knowledge, Skills, and Abilities:
Knowledge of PCs, Windows 7/10, and Mac OSX hardware and software; knowledge of program installation, maintenance and upgrades; ability to work with all levels of employees; a customer service-oriented attitude.
Minimum Education/Training Requirements: Bachelor's degree with 2 to 4 years of computer support experience.
Physical Capabilities: Able to communicate verbally, ability to write and prepare documents in a variety of forms, ability to move within the work site, ability to travel to and move within supported sites.
Supervisory Responsibilities/Controls: Incumbent reports to Director of IT Support
Work Environment: Office environment; some local travel is required (site to site).
HJF is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.